Internet Marketing Tips - How to Handle Problem List Members

It's the goal of every Internet marketer...to build a massive list. Be honest, it's all you think about. It's the question that pops up at every forum. How do I build a massive list? What they fail to tell you is that sometimes you get people on your list who you wish were never on it in the first place. Then what do you do? Well, if you're one of those marketers who has a problem list member, or you're wondering what to do if you get one, this article will give you the answers.

List members become problems in essentially two ways. The first way is that they spam you with their own sales pitches after they join your list. Whether they know it or not, joining your list does NOT give them the right to send sales pitches to you. It is a one way street in this regard. For some reason, so many marketers seem to feel that if they are on YOUR list that they can send YOU whatever they want. This is not the case. They opted into YOUR list and NOT the other way around.

The other problem area is the list member who will send you email after email complaining about this thing or that thing, or ask you tons of questions amounting to expecting you to mentor them for free. Giving somebody a free report and a newsletter does NOT entitle this person to free mentoring or to send you abusive emails. Again, you are providing a service to them for free and therefore do not have to provide other services not covered by the list agreement. And certainly, you don't have to put up with abuse.

So, what do you do if you get either of the above? Very simple. The first step is to warn the person, whatever the infraction may be. If they're spamming you, tell them to stop. If they're abusing you, tell them that you don't appreciate it and ask them to stop. If they're expecting you to mentor them for free, tell them that the report you gave them or newsletter, or whatever, is all that comes with the free subscription. Point out that it IS free.

If the person continues to do what they are doing, simply remove them from your list. Most likely you won't make anything off of them anyway and they just aren't worth the trouble.

If you follow these simple tips, you'll greatly reduce the stress that your list is causing you.

To YOUR Success,
Steven Wagenheim

Tired of not getting your emails delivered, read or opened? Sick of not making any sales from your email marketing efforts? Visit my site at http://www.stevewagenheim.com/emailmarketing/index.html and get your hands on 5 years of my personal experience with email marketing...experience that has earned me tens of thousands of dollars yearly.

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